Industry

Public Sector

Pain points

What public sector operators are wrestling with

  • Citizen expectations outpace legacy service delivery

    Citizens compare government services to consumer apps; legacy estates make it expensive to meet that bar without compromising assurance.

  • Procurement frameworks shape architecture

    G-Cloud, DPS and equivalent vehicles influence sourcing decisions in ways that can entrench fragmented architectures.

  • Cross-departmental data sharing remains brittle

    Statutory duties and data-protection constraints can stall otherwise high-value cross-government data programmes.

  • Cyber posture under sustained pressure

    State-aligned actors target public-sector estates; CAF, NCSC guidance and Cyber Essentials Plus set the minimum bar.

Regulatory drivers

Frameworks shaping the engineering bar

Named standards we treat as first-class constraints — not after-the-fact compliance theatre.

  • GDS Service Standard
    United Kingdom

    14 user-centred design and delivery standards assessed at Alpha, Beta and Live service assessments.

  • NCSC Cyber Assessment Framework (CAF)
    United Kingdom

    Outcome-based cyber resilience framework used across UK essential services and central government.

  • WCAG 2.2 AA
    Global

    Accessibility conformance level for public-sector digital services under the Public Sector Bodies Accessibility Regulations.

  • Public Records Act / FOI
    United Kingdom

    Statutory record-keeping and disclosure obligations shaping content, audit and retention design choices.

Modernization themes

How we modernise public sector estates

  • 01

    User-centred service redesign

    Run discovery, alpha and beta with real users; meet the GDS Service Standard at each assessment gate.

  • 02

    Common platforms over bespoke point solutions

    Adopt GOV.UK Pay, Notify, Sign-In and One Login where they fit — reducing duplication and total cost of ownership.

  • 03

    Secure-by-default architectures

    CAF-aligned controls, zero-trust networking and threat-led testing integrated into delivery from Alpha onwards.

  • 04

    Open standards and open source

    Codify open standards in technical design authority guidance; publish reusable components under permissive licences where appropriate.

Operational risks

Risks we surface upfront

Transformation carries real exposure. We name it before kickoff so it can be engineered around.

  • Service assessment slippage

    high

    Failure to meet the Service Standard at Beta or Live can delay rollout, defer benefits and trigger ministerial scrutiny.

  • Accessibility regression at release

    high

    Automated and manual accessibility testing must be enforced in CI; regression damages public trust and triggers EHRC interest.

  • Records and information management drift

    medium

    New platforms must respect retention schedules and FOI duties from day one — not retrofitted before audit.

Talk to an architect

Have a public sector program in motion?

Walk us through your constraints. We will scope a team, an architecture, and a timeline within one working week.